We offer trusted air and sea cargo services to Tanzania, Zanzibar, the UK, and worldwide. Find quick answers below to common questions about shipping, customs, delivery, and more.
Yes, we provide globally, across Africa, Europe, the Middle East, North America, and Asia. We work closely with our international partners, some destination we provide clearance. Whether you're shipping from the United Kingdom to Tanzania, Zanzibar, or elsewhere—we’ve got you covered.
Air freight typically takes 3 to 7 business days, depending on the origin and destination countries. Shipments to Tanzania, Zanzibar, or the UK may vary based on airline availability and customs processing.
Sea Freight ETA will vary depending on destination and route – Contact our customer support for further information
It will vary depending on destination and route – for example Tanzania takes up 30 days.
Your name
EastFreights Logistics
Rainham House
Manor Way
RM13 8RH
Rainham
Note* please ensure your first name and last name is used when sending your parcels to us. Once you have sent or purchased your goods contact our customer support via WhatsApp to notify to expect your order.
This is dependent on airline availability, destination, type of cargo and weight you have. For example, Tanzania & Zanzibar we dispatch weekly every Thursday.
This will depend on type of service required, destination, type of cargo and weight you have. Contact our customer service support for a full quotation.
By international standards if your box dimensions are greater than your actual weight you will be charged volumetric weight. If we have already received your goods at our warehouse, we will always communicate with you to see how best we can avoid the costs. Volume weight is calculated as follows: Height X Length X Width/ 6000
We always recommend for your own safety not to consolidate by opening your parcels rather than fitting all your parcels in 1 box as how they arrived to us. At your own responsibility if you wish for us to open and repack, we may do so.
Electronic item uses lithium batteries (rechargeable) example laptops or mobile devices or tablets and many others would have different charge. We recommend you contact our customer service before you purchase.
Perfumes – Yes as perfumes are charged differently
Any items such as sprays in canister cans are prohibited under IATA regulations.
Car parts that are not drained properly from oils and fuel
